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| Bernie Brooks |
Myer CEO and Retail Expert
Bernie Brookes’ 30-year retail career comprises a rich tapestry of stories and successes from some of Australia’s significant retail giants. Following a legendary career at Woolworths, he is currently Myer CEO. Bernie’s expertise in establishing the company’s independence from the Coles Group reiterated his deft hand for managing change, leadership, organising people and retail skills. Equipped with an unwavering self-confidence, and a desire to inspire entrepreneurship and empowerment in his people, Bernie’s significant contribution is woven into the fabric of Australian retail history. |
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| Micah Solomon |
Customer Service Excellence Guru
Micah Solomon is America's top keynote speaker, thought leader, and hands-on consultant on the customer experience, customer service, 21st-century marketing, company culture, leadership, innovation, and social media. His expertise has been featured on NBC, ABC, CBS, and FOX television programming, as well as in Forbes, FastCompany, Inc. Magazine, Bloomberg BusinessWeek, TheWashington Post, and elsewhere. Micah is a successful entrepreneur and business leader himself in a variety of fields, from building industry-leading brands in manufacturing and entertainment to investing in technology behind Apple's Siri. |
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| Ric Willmot |
International Business Change Consultant
"Being clear about what you want from organisational change is one thing, designing effective methods and processes to accomplish it whilst being focused on results is another." Experienced words from internationally acclaimed business improvement consultant, Ric Willmot. His client list includes some of the heavyweights in the professional services arena: AMP, PWC, Samsung, Colonial Mutual and over 100 other major corporations around the globe. Ric authors for several business magazines and journals world-wide and you’ll find numerous gems in his practical wisdom on strategy, leadership, change, innovation and business improvement. |
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