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| Graeme Alford |
Customer Service Expert
Graeme Alford is one this Australia’s foremost authorities on Customer Service. Having spent years with Bob Ansett at Budget Rent a Car his passion for the customer has no bounds.
Graeme Alford is the author of the 6 module video series “Legendary Customer Service” and is the permanent guest columnist in The Customer Service Bulletin. Graeme Alfordwas an inaugural member of the executive that set up the Australian Customer Service Association in 1990.
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| Stan Alves |
Elite Sportsman / Motivator & MC
Stan Alves is one of those talented souls whose ability to manifest success in multiple interests is just another day at work. Former AFL coach and elite athlete, Stan transitioned into successful media personality, entrepreneur and businessman. He now combines the two worlds as a master communicator, coach and motivator to inspire teams towards greater levels of personal and professional success. |
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| Tom Berger |
Persuasionist, Behaviourist
Pocketing almost twenty years of study into human behaviour, Tom Berger combines psychology and humour to amaze and mystify audiences with his dazzling MindGames show. Unlike many other shows the core ingredient for Tom’s presentation is – you. As a Perceptionist Tom is able to determine what people are thinking and masterfully influence his audience to highlight the incredible potential of the human mind. Tom effortlessly transfers his highly entertaining show into corporate workshops, revealing a priceless toolbox of persuasion and mind enhancement that will have your workplace productivity increasing exponentially. |
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| Bernie Brooks |
Myer CEO and Retail Expert
Bernie Brookes’ 30-year retail career comprises a rich tapestry of stories and successes from some of Australia’s significant retail giants. Following a legendary career at Woolworths, he is currently Myer CEO. Bernie’s expertise in establishing the company’s independence from the Coles Group reiterated his deft hand for managing change, leadership, organising people and retail skills. Equipped with an unwavering self-confidence, and a desire to inspire entrepreneurship and empowerment in his people, Bernie’s significant contribution is woven into the fabric of Australian retail history. |
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| Larissa Brown |
Sustainability Leadership
The impact of environmentalist Larissa Brown is such that she is recipient of the 2008 Australian Young Environmentalist of the Year; is a member of the Ministers Reference Council on Climate Change Adaptation and spoke for the environment at the 2008 Prime Minister’s 2020 Summit. Her reach is international; from interviewing the world’s most influential sustainability leaders to representing at the United Nations Climate Change Conference, saving big cats in Bolivia and a forest in Costa Rica. Founder and executive director of the Centre for Sustainability Leadership, Larissa supports everyday Australians make sustainable decisions for better communities and workplaces. |
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| Peter Bush |
Ex CEO, McDonald’s Australia
He's been at the helm of one of the world’s most recognised brands, and packs a wealth of business management experience into his long career in Fast Moving Consumer Goods. Peter Bush counts executive positions with some of Australia’s, and the world’s, most successful FMCG companies including AGB-McNair, Arnotts, Johnson & Johnson, Unilever, Reckitt & Coleman and Schwarzkopf Australasia. He was instrumental in the Ampol/Caltex merger and reinvented the McDonald’s Australia business before becoming its managing director and CEO. |
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| Brad Cooper |
Sales, Customers, Adversity
Brad has come from the Poorhouse to the Penthouse to the Bighouse and back. One of Australia’s most gifted speakers, Brad was founder and CEO of FAI Home Security. His insights to the sales process, staff motivation and customer delight are unparalleled. A multi-millionaire, he was embroiled in the FAI/HIH debacle which saw him serve 5 years in jail. He is back in business with a renewed enthusiasm and moral compass tempered by his experiences. Brad’s story is gut wrenching, insightful, hilarious, educational and entertaining. |
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| Glenn Cooper AM |
Coopers Brewery, Exec Chairman
Glenn Cooper sits at the helm of one of Australia’s most loved breweries – Coopers. He continues a legacy begun five generations ago and seen the rise and rise of his family’s product. Glenn originally trained in computing and engineering, carving out his own path to build a successful computer company which later sold for $3.5 million. On joining the family business Glenn’s strengths in marketing saw him take up the marketing director role and today, based on values of tradition and quality, the Coopers range enjoys strong sales both nationally and abroad. |
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| Kirsty Dunphey |
Renowned Entrepreneur, Multi-Millionaire by 25
Kirsty Dunphey exhibits an unbridled can-do attitude that saw her achieve entrepreneurial success as young as 15, and rampage her way to a self made multi-millionaire by 25. Kirsty built her reputation in real estate, operating in a two bedroom apartment and growing to six locations across Tasmania. She is the youngest ever recipient of the Telstra Young Business Woman of the Year Award. Kirsty transitioned into training and education and now inspires others with her passion and considerable experience to achieve their own dreams. |
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| Rob Gell |
Founder, Access Environmental
Known by many as a popular weather presenter with Channel Seven, Rob Gell’s greatest passion is actively campaigning for our environment. He is an environmental and communications consultant in his company, Access Environmental Pty Ltd, which assists business to successfully apply innovative and environmentally sustainable strategies. Rob is widely respected for his approach to sustainable development and has the honour of leading several campaign groups including President of Greening Australia Victoria and Fellow of the Royal Geographical Society. |
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| Michael Gerber |
Business visionary and entrepreneur
Business visionary, author and entrepreneur Michael Gerber is the guru behind the E-Myth model. A lifeline to small business owners enslaved by their enterprise, Michael promotes his model as one that is easily implemented and provides freedom and joy. Michael presents globally, encouraging audiences to start their own personal revolution. His pragmatic and compelling message is highly relevant to the Australian predilection for small business ownership. |
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| George Gregan |
The world’s best rugby scrum-half
Regarded as the world’s leading scrum-half, George established the reputation in 1994 when the Wallabies welcomed him to their stable. A welcome he promptly responded to by claiming the Bledisloe Cup with a try saving tackle. Renowned for his dynamic defence skills, tenacity and competitive play, George became Wallaby Captain in 2001, and scooped up a series of awards in recognition of his excellence. |
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