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| Graeme Alford |
Customer Service Expert
Graeme Alford is one this Australia’s foremost authorities on Customer Service. Having spent years with Bob Ansett at Budget Rent a Car his passion for the customer has no bounds.
Graeme Alford is the author of the 6 module video series “Legendary Customer Service” and is the permanent guest columnist in The Customer Service Bulletin. Graeme Alfordwas an inaugural member of the executive that set up the Australian Customer Service Association in 1990.
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| Stan Alves |
Elite Sportsman and Motivator
Stan Alves is one of those talented souls whose ability to manifest success in multiple interests is just another day at work. Former AFL coach and elite athlete, Stan transitioned into successful media personality, entrepreneur and businessman. He now combines the two worlds as a master communicator, coach and motivator to inspire teams towards greater levels of personal and professional success. |
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| Hon Peter Costello |
Australian Treasurer
The path of politics is not easy; requiring a formidable personality to navigate its many challenges. Peter Costello is just that personality. His 1990 election as MP for Higgins evolved into Liberal Party Deputy Leader (1994), setting the scene for his 1996 transition to Federal Treasurer. It’s in this role Peter enacted his greatest achievements, guiding Australia through significant financial reform including the elimination of Commonwealth debt worth $96 billion; introduction of the GST and cutting income and company taxes, to name but a few. Peter’s best selling memoir recounts his illustrious national and international career and he today continues that contribution as a member of the Independent Advisory Board to the World Bank. |
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| Rob Gell |
Founder, Access Environmental
Known by many as a popular weather presenter with Channel Seven, Rob Gell’s greatest passion is actively campaigning for our environment. He is an environmental and communications consultant in his company, Access Environmental Pty Ltd, which assists business to successfully apply innovative and environmentally sustainable strategies. Rob is widely respected for his approach to sustainable development and has the honour of leading several campaign groups including President of Greening Australia Victoria and Fellow of the Royal Geographical Society. |
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| Michael Gerber |
Business visionary and entrepreneur
Business visionary, author and entrepreneur Michael Gerber is the guru behind the E-Myth model. A lifeline to small business owners enslaved by their enterprise, Michael promotes his model as one that is easily implemented and provides freedom and joy. Michael presents globally, encouraging audiences to start their own personal revolution. His pragmatic and compelling message is highly relevant to the Australian predilection for small business ownership. |
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| George Gregan |
The world’s best rugby scrum-half
Regarded as the world’s leading scrum-half, George established the reputation in 1994 when the Wallabies welcomed him to their stable. A welcome he promptly responded to by claiming the Bledisloe Cup with a try saving tackle. Renowned for his dynamic defence skills, tenacity and competitive play, George became Wallaby Captain in 2001, and scooped up a series of awards in recognition of his excellence. |
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| Ian Healy |
Test Cricket Great
He is one of only five Australian’s to have played more than 100 Test matches, and has the exclusive honour of having played the greatest amount of matches by any keeper in international history, at 119. For eleven years Ian Healy was a permanent fixture in the Australian Cricket Team, missing just one Test because of a broken thumb. Off the field, Ian joins the Nine Network team as sports commentator, and enjoys guest appearances, speaking engagements and MC roles.
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| Gabi Hollows |
Founder – Fred Hollows Foundation
The Advance Australia Award for Community Service speaks of the outstanding contribution Gabi Hollows has made to eye health, not only in Australia, but also in some of the most disadvantaged communities on earth. An inspiring and dedicated woman, she has followed in the path set by her late husband Fred Hollows. Their tireless efforts have given sight to hundreds of thousands of people since the Foundation’s inception in 1993. She is also recognised as one of Australia’s Top 100 Living National Treasures. |
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| Dare Jennings |
Founder – Mambo and Deus Ex Machina
Mambo founder Dare Jennings is one of the most celebrated icons of Australia’s rag trade. The immediately recognisable graphics are designed around strong political, religious or humorous themes, and the company is renowned for its quality and innovation. Since selling the label, Dare refocused his ‘can do’ attitude into building a loyal following for his cult motorcycle outlet, Deus Ex Machina. Dare’s entertaining anecdotes describing pitfalls and leadership offer audiences insight into the management of a global brand. |
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| Ian Kennedy |
Marketing guru
Regarded as the ‘Father of Direct Marketing’, the visionary and pioneer is the brainchild behind some of Australia’s most successful campaigns: membership acquisition for Diners Club, building the first loyalty database for Qantas, launching the State Bank's first ATM card and developing the first direct response TV campaign for AMP. Ian’s 30 year career has earned him Australia’s highest honours in the business, and frequent speaking engagements across the globe. He is also President of the Starlight Children's Foundation and is frequently quoted on marketing issues. |
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| Di McDonald |
Managing Director of Resolutions, Work/Life Management Consultant
Di is an expert in assisting anyone to strike that balance we all seek in our lives. Her well received blend of energy, entertainment, insight and practical advice teaches audiences how to recognise the warning bells set off by our body, and how to respond to them. Her list of public and private sector clients reaches around the country and her talents as a motivational speaker are equally in demand. Di connects with her audiences by sharing her own juggling act of family, business, vitality and energy. |
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| John McGrath |
Real Estate Entrepreneur
Starting as a rental clerk, John has worked his way up to become one of the most influential people in Australian property. His business turnover is in the Billions. Working hard and working smart has been his trademark, always looking to find a competitive edge or a better way of serving his customers. His staff training and loyalty are legendary. His engaging presentation espouses the principles of his sucess from both financial and spiritual perspectives. |
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