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Amanda Stevens

Amanda Stevens

Topics

After Dinner - Inspiration - Inspirational - Motivation - Marketing - Branding - Women in Business - Authors - Keynote - Keynote Speakers

Marketing / Customer Service

Amanda Stevens is a best-selling author and a well-known expert in marketing, sales and customer service — subjects she talks about with unending enthusiasm, a results-driven approach and witty humour.

Amanda’s extensive background in marketing, research and brand strategy result in keynote presentations which incorporate tailored social trends, insights and data into her presentations. The result is a memorable, relevant and action-oriented session.

She unpacks the science of consumer behaviour and outlines a method-driven process for businesses who want to grow market share by attracting, maintaining and maximising a faithful base of customers.

Amanda is enthusiastic about the power of the customer experience and how organisations of any size can leverage customer service to create brand advocacy.

She creates for audiences a rich mosaic about the future trends of consumer behaviour and how innovation and tech will play a role in the manner in which consumers define value and make connections with brands.

Amanda is also a successful author. In 2013, she released her fifth book, “Retail Revival – 21 Strategies for Surviving Turbulent Times.” “Retail Revival” explores the factors which differentiate good businesses from great ones and outlines a roadmap for staying relevant in changing times.

Above all, Amanda is renowned as one of the most energetic and funny keynote speakers on the guest speaker circuit – an entertaining and engaging presenter with a potent and unforgettable message.

Testimonials

Amanda is fantastic. She’s able to communicate complex statistical data in a way that’s applicable, relevant and fun. She takes her audience on a journey of discovery and reunites them with their passion for business.
Reed Exhibitions

Amanda’s presentation was professional, powerful, positive, passionate and persuasive. She’s an outstanding presenter and speaker. We loved every minute.
Automotive Global

I’ve been to many large conferences over the past 20 years, which have included world-class presenters and in my opinion Amanda is in the league of excellence.
Realmark Real Estate

A very captivating, engaging and motivational session on insights into customers and retail. Amanda provided thought provoking actions for our marketing managers.
Mirvac Retail

Amanda’s style makes her a favourite with the audience. She’s easy to work with, gives it everything and adds phenomenal value. She’s at the top of her game.
Business Blueprint

“The feedback was overwhelmingly positive with many delegates commenting on how beneficial your presentation was in understanding and selling to their female clientele – great job as usual.”
CommInsure

Amanda’s presentation is unique as it is dynamic. It will not disappoint.”
Wizard Home Loans

“Fantastic, blew me away. Definitely the best speaker of the conference.”
Raine & Horne Real Estate

“Over two days of international speakers, Amanda’s presentation was overwhelmingly voted as the best in terms of content, style and entertainment.”
NZ Marketing Association

“The feedback was unbelievable and extremely positive. Her presentation was valuable, structured and humorous, leaving our key clients wanting more. The impact that Amanda made has turned these key clients into our Raving Fans”
Fairfax Community Network.

“Amanda was fantastic. She spent time to research our industry and adjust her message to suit our audience. She attended each of our Dinners after her presentation to network with our clients. Amanda was a delight to work with and I would (and have already) highly recommend her.”
KPSS Australia

"Content was spot on and tailored to our organisation where appropriate. The information was invaluable for us as a service that has predominantly women as a customer base. Amanda had certainly done her homework on us which was very impressive."
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